Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

By using our website, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.

If you do not agree with our policies, please do not use our website. By accessing or using our service, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Our website currently collects only limited personal information through our contact form, specifically:

  • Name
  • Email address
  • Phone number
  • Contact message

To protect our contact form from abuse and spam, we utilize Cloudflare Turnstile as our bot protection service. Cloudflare Turnstile may collect certain technical information such as IP address, browser type, and device information to distinguish between human users and automated bots. This information is processed according to Cloudflare’s own privacy policy, which you can review on their website.

We do not use cookies.

How We Use Your Information

The information we collect through our contact form is transmitted to and stored in our email system. This information is used solely for the following purposes:

  • To respond to your inquiries, questions, and requests
  • To communicate with you regarding our services or products that may interest you
  • To improve our website and customer service based on the feedback you provide
  • To protect our website against unauthorized or illegal activities

Your contact information and message content will remain in our email system for as long as we maintain those email records, or until you request its deletion.

Information Sharing and Disclosure

The information collected through our contact form is primarily used for direct communication with you. However, we may disclose your information if required to do so by law or to investigate, prevent, or take action regarding potential illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing or advertising purposes.

Data Security

The contact form submissions are transmitted via secure HTTPS connections to help protect your information during transmission. Once we receive your information, we make our best effort to ensure its security on our systems, including our email system where your contact information is stored.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, notify us.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the changes.

Last Updated: 09/02/2026

If you have any questions, concerns, or requests regarding this Privacy Policy please contact info@aquavistapools.com.au